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WARRANTY
Innovocean
Marine offers the best warranty for clients.
DURATION OF COVERAGE
Innovocean Boats are warranted to be free of defects in material and
workmanship during the period as described following. The copy of the original
receipt of purchase will be required upon submission of a warranty claim along
with any and all pertinent information (photos, records, etc.) regarding claim.
The boat's hull, floor, hull attachments and accessories, but not limited
to, floorboards, seats, rope holders, oar locks, oars, rope, air pump, lifting
handles, D rings, valves, seat webbing, and transom integrity are covered by
this Limited Warranty for 1 year from the date of purchase. The repair, replacement of
parts, or the performance of service under this warranty does not extend the
life of this warranty to beyond its original expiration date. Warranty coverage
is non-transferable, and applies only to original owner.
Things NOT Covered
Warranty not covered if you leave inflatable boats outside your house in the winter.
Commercial Use
If any product purchased is used for rental or other commercial purposes by a corporation, partnership, company, organization or association including without limitation to camps, clubs, resorts, schools, or the like, then the term of this Limited Warranty is limited to a period of 120 days for parts and 2 years for PVC material after the date of original purchase.
Owner Responsibility
The owner/operator is responsible for safe operation and safety of its passengers. It is mandatory the owner/operator follows all provincial and federal requirements like licensing, safety requirements and safety gear required. We strongly recommended that the operator read and understand its entire manual before operating the boat. Be sure at least one additional person on board is instructed in the basics in case of an emergency and the operator is unable to operate the boat.
Returns
Our policy lasts 7 days. If 7 days have gone by since your purchase, we cannot offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned.
Additional non-returnable items:
Gift cards
Downloadable software products
All Labour and or Installation Services
Life Jackets, Personal Floatation Devices, and Towable Toys.
Boat Packages
There are no exchanges or returns on Outboard Motor sold. Any defects in workmanship on the outboard motor is covered under the manufacturers limited warranty.
There are certain situations where only partial refunds are granted: (if applicable)
.
Sup Boards - Less 20% restocking fee.
Inflatable boats less than 16 feet in length - Less 20% restocking fee.
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Pre-Orders
Due to high demand of Innovocean Inflatable Boats we welcome our customers to place pre-orders on upcoming shipments to secure the perfect boat. A non-refundable deposit is required at the time of ordering in order to build and deliver your boat.